iono Documentation - Upgrading Arctic 1.x to Arctic 2.y

The upgrade process runs in exactly the same way as the installation process. The setup system will guide you through the entire process and this section of the documentation will explain each option.

Note: You can only upgrade from Arctic 1.1.4 to Arctic 2.0.

Downloading Arctic

You need to download the latest version of Arctic 2.y - go to the Customer System to access your license. When you are logged in, click on the Licenses option on the sub menu to list your licenses. Find your Arctic license and click View.

The download packages are listed at the bottom of the page. Arctic is encoded to prevent piracy so you have the choice of two packages.

When choosing whether to use the ionCube or Zend encoded files, you need to know whether the appropriate extensions are available on your server/hosting. The ionCube Loaders will be required for the ionCube build whilst the Zend Optimizer will be required for the Zend build. Both the loaders and the optimizer are free and easy to install but should you have any questions, you should contact your web hosting company.

We recommend choosing the ionCube Encoded version to ensure maximum performance and compatibility.

Download Options

Uploading Arctic

Once you have downloaded the Arctic package, you need to upload the files to your web hosting account overwriting all existing files. Do not overwrite your existing includes/config.php file. Extract the downloaded archive to your local system and upload the directory using your favourite FTP client. We recommend the free SmartFTP.

Note: If you chose the Zend Encoded package, you need to upload files in binary mode in your FTP client. It does not matter which mode you upload files with if you downloaded the ionCube package.

Web Based Setup Process

To access the web based setup, use your web $browser to navigate to the location where you uploaded Arctic. For example, if your website address is http://www.example.com and you uploaded Arctic into the directory called bugs/, you would go to http://www.example.com/bugs. You will automatically be redirected to the setup system. You will be asked if you wish to do a fresh install or an upgrade - choose the upgrade option.

Step 1: License Agreement

Arctic is a commercial application and as such, you must agree to the license agreement before using the product. The agreement itself is revised and updated every so often and the latest version can always be found online. Please be sure that you have read it before choosing the I Agree option in the setup process.

Step 2: Pre-upgrade Summary

Before Arctic is actually upgraded, you will be provided with a summary so you can double check everything. When you are happy, click the Continue button to perform the upgrade.

Step 7: Installation Complete

If everything went fine, you will be told that setup was successful and that you now have to:

as well as being provided with links to access your upgraded Arctic installation.